Customer Satisfaction: While we have these policies in place, our ultimate goal is to ensure your satisfaction. We will always strive to assist you wherever possible within these guidelines.
Double-Check Your Address: Please ensure your shipping address is accurate before finalizing your order. Incorrect addresses are a leading cause of lost shipments.
Warranty and Returns
Warranty Policy: Due to the complexities of international transactions, we are unable to offer a warranty on products purchased internationally.
Return Policy: All sales are final for international orders. However, if an issue arises due to our error, we will work diligently with you to find a satisfactory solution.
Estimated Delivery Times
Delivery Estimates: The delivery times displayed at checkout are provided by the shipping carrier and are not guaranteed. We appreciate your understanding of potential delays.
Import Taxes, VAT, and Customs Duties
Import Fees: We encourage you to research your country's import fees, VAT, and customs duties before placing an order.
Responsibility: All additional charges such as taxes, VAT, or import duties are the responsibility of the customer and are typically collected by the carrier.
Non-Payment: If a package is refused due to non-payment of these fees, this will not constitute grounds for a refund.